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Modeling Business Negotiations for Electronic Commerce

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  • G.E. Kersten
  • S. Szpakowicz
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    Abstract

    E-commerce "localizes global markets" by opening remote markets to retail and to small companies. Newly developed E-commerce tools allow individual and organizational buyers to search for suppliers anywhere and make deals electronically. We propose a software agent that interacts with a buyer and elicits information about the criteria, preferences, and limitations, and that conducts business negotiation on behalf of the buyer. The agent has been implemented and tested in Negoplan, a software system that supports the simulation of decision processes. Results of several negotiation simulations are presented.

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    File URL: http://www.iiasa.ac.at/Publications/Documents/IR-98-015.pdf
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    File URL: http://www.iiasa.ac.at/Publications/Documents/IR-98-015.ps
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    Bibliographic Info

    Paper provided by International Institute for Applied Systems Analysis in its series Working Papers with number ir98015.

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    Date of creation: Mar 1998
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    Handle: RePEc:wop:iasawp:ir98015

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