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Un indice di Customer Satisfaction per Scale di Valutazione con Categorie Ordinali Bilanciate

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Author Info
Giovanni Portoso () (SEMEQ Department - Faculty of Economics - University of Eastern Piedmont)
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File URL: http://semeq.unipmn.it/files/semeq110.pdf
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Paper provided by SEMEQ Department - Faculty of Economics - University of Eastern Piedmont in its series Working Papers with number 110.

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Length: 10
Date of creation: Dec 2005
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Handle: RePEc:upo:upopwp:110

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Web page: http://semeq.unipmn.it/
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