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So Ugly! User Experience of LINE?s Ugly e-Stickers

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  • Li-Chiou Chen

    (Yuan Ze University)

Abstract

LINE is the most popular and frequently used communication software in Taiwan, and its e-sticker function is a user favorite. In early 2016, a trend of ?ugly e-stickers? suddenly developed on LINE and the Internet. These e-stickers are drawn in the style of children?s graffiti, consisting of simple lines, and present a ?childlike? appearance without any particular design. This particular form resulted in a new style of e-sticker. This kind of e-sticker is different from the commonly pleasing impression of e-stickers and even reaches the point of being considered ?ugly? in traditional visual perception. It has also overturned the idea of ?needing a skillset to submit e-stickers.? To understand this particular phenomenon, this study explored user experience and conducted a questionnaire survey based on the Technology Acceptance Model to understand the users? experience in using ugly e-stickers and explore their motivation and intention behind using ugly e-stickers. The study found that ugly e-stickers are more popular among young and outgoing users, as well as those who frequently use communication software. Factors that affect the attitude of users toward using ugly e-stickers include the general view of ugly e-stickers and whether these e-stickers are user-friendly and practical. Comments made by others about ugly e-stickers and the popularity of such e-stickers are factors that affect the motivations of users to use e-stickers.

Suggested Citation

  • Li-Chiou Chen, 2018. "So Ugly! User Experience of LINE?s Ugly e-Stickers," Proceedings of International Academic Conferences 8208882, International Institute of Social and Economic Sciences.
  • Handle: RePEc:sek:iacpro:8208882
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    File URL: https://iises.net/proceedings/39th-international-academic-conference-amsterdam/table-of-content/detail?cid=82&iid=007&rid=8882
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    More about this item

    Keywords

    LINE; ugly e-stickers; user experience; Technology Acceptance Model (TAM);
    All these keywords.

    JEL classification:

    • Z00 - Other Special Topics - - General - - - General

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