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Evolution and Change in the Serviced Office Sector: A Decade Later

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Listed:
  • Ashley Dabson

    (School of Real Estate & Planning, Henley Business School, University of Reading)

  • Pat McAllister

    (School of Real Estate & Planning, Henley Business School, University of Reading)

Abstract

With particular reference to its role in the corporate real estate supply chain, this paper focuses on how the serviced office sector in the UK has evolved and changed over the last decade. A qualitative research approach involving 21 semi-structured interviews with corporate clients of serviced office operators was used to address a number of issues regarding the perceptions of users of serviced offices. It is concluded that the serviced office sector has become an established sector of the UK's commercial real estate market providing an essential product for many corporate organisations. The serviced office sector has been relatively nimble and a range of operational models have emerged. It was found that corporate organisations use serviced office space and services in order to align workforce change with portfolio change, to transfer risk, for short-term project space, as temporary overflow space, to pilot a new location, to become familiar with a specific geographical marketplace or simply to gain an initial presence in an area.

Suggested Citation

  • Ashley Dabson & Pat McAllister, 2014. "Evolution and Change in the Serviced Office Sector: A Decade Later," Real Estate & Planning Working Papers rep-wp2014-02, Henley Business School, University of Reading.
    • Handle: RePEc:rdg:repxwp:rep-wp2014-02
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    File URL: http://centaur.reading.ac.uk/35695/1/wp0214.pdf
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    References listed on IDEAS

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    1. Virginia A Gibson & Colin M Lizieri, 1999. "New business practices and the corporate property portfolio: how responsive is the UK property market?," Journal of Property Research, Taylor & Francis Journals, vol. 16(3), pages 201-218, January.
    2. Virginia A. Gibson & Colin M. Lizieri, 2001. "Friction and Inertia: Business Change, Corporate Real Estate Portfolios and the U.K. Office Market," Journal of Real Estate Research, American Real Estate Society, vol. 22(1/2), pages 59-80.
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