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The systemic dimension of operational decision in complex systems work

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  • Sampaio, José João

Abstract

This paper refers to some of my research findings on Decision Making processes in complex systems work. Starting as a complex cognitive process strongly contextualized in the operating environment, it ends up, in complex systems work, as an equally complex network of actors and systems (human and technological) that are confronted, in real time, with uncertainty , a large amount of information and feedback and with multiple standards and operating procedures...

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File URL: http://mpra.ub.uni-muenchen.de/25543/
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Bibliographic Info

Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 25543.

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Date of creation: 15 Oct 2009
Date of revision: 23 Sep 2010
Handle: RePEc:pra:mprapa:25543

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Keywords: Complex systems work; Operational Decision; Mental Model; Situational awareness; Systemic decision;

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