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Quality of Hotels' Websites: Proposal for the Development of an Assessment Methodology

Author

Listed:
  • Rocha, Alvaro
  • Victor, José Avelino

Abstract

In this article we propose a research whose main objective will be to reach a methodology for assessment, comparing and improving the quality of hotels Websites. The need for this methodology is justified by the fact that, so far, we haven´t identified any methodology that widely integrates and focus the technical quality and the content quality of the Websites.

Suggested Citation

  • Rocha, Alvaro & Victor, José Avelino, 2009. "Quality of Hotels' Websites: Proposal for the Development of an Assessment Methodology," MPRA Paper 25213, University Library of Munich, Germany, revised 09 Sep 2009.
    • Handle: RePEc:pra:mprapa:25213
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    File URL: https://mpra.ub.uni-muenchen.de/25213/1/MPRA_paper_25213.pdf
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    More about this item

    Keywords

    E-Tourism; Websites; Software Quality; Content Quality; Technical Quality;
    All these keywords.

    JEL classification:

    • O1 - Economic Development, Innovation, Technological Change, and Growth - - Economic Development
    • M1 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration
    • L83 - Industrial Organization - - Industry Studies: Services - - - Sports; Gambling; Restaurants; Recreation; Tourism

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