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Factors influencing ERP projects success in the vendor selection process

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  • Hurbean, Luminita

Abstract

Successful implementation of an ERP system is the result of knowledgeable and dedicated people working together. It entails company-wide commitment, openness to change, good planning and experienced guidance. These primary criteria determine the probability of gaining significant return on investment (ROI) from an ERP system. Using these criteria as guidelines during the system selection process and subsequent implementation can ensure that the chosen system will support and enable the business improvements envisioned. Among the numerous critical success factors (CSFs) in the implementation of ERP systems, identified and demonstrated by practitioners and academic researchers in the last few years, we will synthesize and analyze the vendor selection issues, in connection to the implementation aspects, as we consider implementation the essential “ingredient” of the ERP success.

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Bibliographic Info

Paper provided by University Library of Munich, Germany in its series MPRA Paper with number 14430.

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Date of creation: 01 Mar 2009
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Handle: RePEc:pra:mprapa:14430

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Keywords: ERP implementation; ERP vendor selection process; critical success factors; ROI; ERP success;

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