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Information technologies for social services in Spain: Reform of the national framework for the provision of social services in Spain

Author

Listed:
  • Rodrigo Fernández
  • Sarah Kups
  • Ana Llena-Nozal

Abstract

This paper sets out the OECD’s assessment of the information technology (IT) systems for social services used by the public administration in Spain. It shows that large disparities exist between and within regions in the use of IT tools. The lack of unified systems and the different ways to identify individuals and classify services makes the exchange of information extremely challenging. Improving the national data collection on social services highlights the importance of agreeing on a common terminology and deciding on a set of indicators as well as designing a flexible IT infrastructure to collect the information.

Suggested Citation

  • Rodrigo Fernández & Sarah Kups & Ana Llena-Nozal, 2022. "Information technologies for social services in Spain: Reform of the national framework for the provision of social services in Spain," OECD Social, Employment and Migration Working Papers 277, OECD Publishing.
    • Handle: RePEc:oec:elsaab:277-en
    DOI: 10.1787/f1308a08-en
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    More about this item

    Keywords

    information technologies; social services; spain;
    All these keywords.

    JEL classification:

    • H11 - Public Economics - - Structure and Scope of Government - - - Structure and Scope of Government
    • I38 - Health, Education, and Welfare - - Welfare, Well-Being, and Poverty - - - Government Programs; Provision and Effects of Welfare Programs
    • L86 - Industrial Organization - - Industry Studies: Services - - - Information and Internet Services; Computer Software

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