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Disclosures in privacy policies: Does "notice and consent" work?

Author

Listed:
  • Bailey, Rishab

    (National Institute of Public Finance and Policy)

  • Parsheera, Smriti

    (National Institute of Public Finance and Policy)

  • Rehman, Faiza

    (National Institute of Public Finance and Policy)

  • Sane, Renuka

    (National Institute of Public Finance and Policy)

Abstract

This paper evaluates the quality of privacy policies of five popular online services in India from the perspective of access and readability. We ask - do the policies have specific, unambiguous and clear provisions that lend themselves to easy omprehension? We also conduct a survey among college students to evaluate how much do users typically understand of what they are signing up for. We find that the policies studied are poorly drafted, and often seem to serve as check-the-box compliance of expected privacy disclosures. Survey respondents do not score very highly on the privacy policy quiz. The respondents fared the worst on policies that had the most unspecified terms, and on policies that were long. Respondents were also unable to understand terms such as "third party", "affiliate" and "business-partner". The results suggest that for consent to work, the information offered to individuals has to be better drafted and designed.

Suggested Citation

  • Bailey, Rishab & Parsheera, Smriti & Rehman, Faiza & Sane, Renuka, 2018. "Disclosures in privacy policies: Does "notice and consent" work?," Working Papers 18/246, National Institute of Public Finance and Policy.
    • Handle: RePEc:npf:wpaper:18/246
    Note: Working Paper 246, 2018
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    File URL: https://www.nipfp.org.in/media/medialibrary/2018/12/WP_246.pdf
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    Cited by:

    1. Pratik Datta, 2019. "Value Destruction and Wealth Transfer Under the Insolvency and Bankruptcy Code, 2016," Working Papers id:12965, eSocialSciences.
    2. Ila Patnaik & Shalini Mittal & Radhika Pandey, 2019. "Examining the Trade-Off Between Price and Financial Stability in India," Working Papers id:12979, eSocialSciences.
    3. Datta, Pratik, 2018. "Value Destruction and Wealth Transfer under the Insolvency and Bankruptcy Code, 2016," Working Papers 18/247, National Institute of Public Finance and Policy.
    4. Balasubramaniam, Vimal & Sane, Renuka & Sarah, Mithila & Karthik Suresh, 2022. "Do Indian financial firms have a robust Grievance Redress Framework in place?," Working Papers 22/365, National Institute of Public Finance and Policy.

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