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Putting Paper to Work: How Rethinking Forms Can Put People First and Improve Engagement in Human Services Programs

Author

Listed:
  • AnnaMaria McCutcheon
  • Katie Bodenlos
  • Annalisa Mastri

Abstract

This practice brief shares strategies human services programs can use to improve customers’ experience and make their engagement in programming more meaningful.

Suggested Citation

  • AnnaMaria McCutcheon & Katie Bodenlos & Annalisa Mastri, "undated". "Putting Paper to Work: How Rethinking Forms Can Put People First and Improve Engagement in Human Services Programs," Mathematica Policy Research Reports 707b719782944097853b3bf19, Mathematica Policy Research.
    • Handle: RePEc:mpr:mprres:707b719782944097853b3bf19004b292
    as

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    File URL: https://www.mathematica.org/-/media/publications/pdfs/family_support/2019/improve-paperwork-508.pdf
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