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Enabling Financial Inclusion In Rural India Through A Phygital Model

Author

Listed:
  • Aseel Rasheed K

    (Indian Institute of Management Kozhikode)

  • Pankaj Kumar Baag

    (Indian Institute of Management Kozhikode)

Abstract

The research paper focuses on analysing the Phygital banking model's effectiveness in promoting financial inclusion in rural India, particularly through the Business Correspondent model of Phygital banking implemented by emerging Fintechs. The study aims to examine the impact of business correspondents over the years in rural areas in terms of opening new accounts, increasing the number of transactions, and other relevant factors. To understand the long-term sustainability of the Phygital industry, the paper looks into various sources, including annual reports of key players, RBI data, and World Bank data. The study also explores the impact of the Phygital model on other stakeholders such as customers, banks, and the government for a comprehensive understanding of its effectiveness. Moreover, the research paper analyses the policy framework surrounding the industry to determine how the Phygit l model can be made more effective and impactful in rural regions while achieving the goal of financial inclusion. Based on the study's findings, the paper provides recommendations that could help in making the Phygital model more sustainable and successful for all stakeholders involved.

Suggested Citation

  • Aseel Rasheed K & Pankaj Kumar Baag, 2023. "Enabling Financial Inclusion In Rural India Through A Phygital Model," Working papers 569, Indian Institute of Management Kozhikode.
  • Handle: RePEc:iik:wpaper:569
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    File URL: https://iimk.ac.in/uploads/publications/IIMKWPS569FIN202303.pdf
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