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The Triple Constraints: A valid set of criteria to measure IS-project success?

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  • Milis, Koen

    ()
    (Hogeschool-Universiteit Brussel (HUB), Belgium
    Katholieke Universiteit Leuven, Belgium
    affiliated researcher Tilburg University, The Netherlands)

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    Abstract

    Since the 1960's many authors accepted the triple constraints (time, cost, specification) as a standard measure of success and this still appears to be extremely important in evaluating the success of ICT projects. However, the parties involved may perceive the terms “success” or “failure” differently. A quasi-experiment (gaming) was developed to determine the measures for success used by the different parties involved in an ICT project. The results of this quasi experiment were analysed using probabilistic feature models. This research indicates that the impact of the triple constraints on the judgement of success is rather small. Other criteria, as there are user happiness and financial or commercial success are far more important.

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    File URL: http://lirias.hubrussel.be/handle/123456789/2285
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    Bibliographic Info

    Paper provided by Hogeschool-Universiteit Brussel, Faculteit Economie en Management in its series Working Papers with number 2008/52.

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    Length: 17 pages
    Date of creation: Oct 2008
    Date of revision:
    Handle: RePEc:hub:wpecon:200852

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    Web page: http://research.hubrussel.be
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    Related research

    Keywords: Management of IS projects; success criteria; Probabilistic feature models; triple constraints;

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