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Business Model as Relational Aggregator: Exploring Business Relationships

Author

Listed:
  • Laya, Andres

    (Department of Communication Systems, KTH Royal Institute of Technology)

  • Jocevski, Milan

    (Department of Industrial Economics and Management, KTH Royal Institute of Technology & Department of Management, Economics and Industrial Engineering, Politecnico di Milano)

  • Ghezzi, Antonio

    (Department of Management, Economics and Industrial Engineering, Politecnico di Milano)

  • Markendahl, Jan

    (Department of Communication Systems, KTH Royal Institute of Technology)

Abstract

Bringing up services based on Information and Communication Technologies shows to be a complex process for everyone involved in it. Dynamic ecosystem of businesses participating in creation of the value proposition of the services requires a specific way of reasoning and simplified guidance to implementation. We discuss how industrial relationships evolve in terms of value dimensions, through a lens of a business model. This discussion has been done through four streams of literature starting from Activities, Resources and Actors Model and value literature, and continues through value networks and ecosystem literature, so as to round up in discussion on different views on business models. Out of this discussion a conceptual framework has been presented. On the other side, we present basis for the division of the analysis of services based on ICT into two different views and actually offer a table of separation of concerns (into these two views).

Suggested Citation

  • Laya, Andres & Jocevski, Milan & Ghezzi, Antonio & Markendahl, Jan, 2016. "Business Model as Relational Aggregator: Exploring Business Relationships," INDEK Working Paper Series 2016/14, Royal Institute of Technology, Department of Industrial Economics and Management.
    • Handle: RePEc:hhs:kthind:2016_014
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    File URL: https://static.sys.kth.se/itm/wp/indek/indekwp14.pdf
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    More about this item

    Keywords

    Ecosystem; Business Model; ICT services; Value dimensions; Relationships;
    All these keywords.

    JEL classification:

    • L80 - Industrial Organization - - Industry Studies: Services - - - General
    • M15 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - IT Management

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