A Method to Identify Opportunities for Mobile Business Processes
AbstractIn this paper we explore the opportunities for exploiting mobile technology in business processes. The paper addresses this research question by exploring the issues both conceptually and empirically. Our main aim in this paper is to develop an opportunity discovery framework to assess to what extent mobility could improve the performance of a business process. We propose a method to systematically derive opportunities by taking the existing business process and by gradually increasing the mobility of the participants in the process (and thus complicating their locations). The more mobile the actors are, the higher the geographical barriers, and the less feasible the use of traditional information systems becomes. We present two case studies of existing mobile business processes, and we show how the mobile information systems that were used in these business processes can be identified through our method.
Download InfoIf you experience problems downloading a file, check if you have the proper application to view it first. In case of further problems read the IDEAS help page. Note that these files are not on the IDEAS site. Please be patient as the files may be large.
Bibliographic InfoPaper provided by Stockholm School of Economics in its series Working Paper Series in Business Administration with number 2002:10.
Length: 22 pages
Date of creation: 01 Aug 2002
Date of revision:
Contact details of provider:
Postal: The Economic Research Institute, Stockholm School of Economics, P.O. Box 6501, SE 113 83 Stockholm, Sweden
Phone: +46-(0)8-736 90 00
Fax: +46-(0)8-31 01 57
Web page: http://www.hhs.se/
More information through EDIRC
Mobile; information; systems; business process; opportunity framework;
This paper has been announced in the following NEP Reports:
- NEP-ALL-2002-08-29 (All new papers)
You can help add them by filling out this form.
For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: (Helena Lundin).
If references are entirely missing, you can add them using this form.