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Engagement mechanisms for a sustainable employee engagement structure
[Les dispositifs d’engagement au service d’une structure de l’engagement collaborateur durable]

Author

Listed:
  • Aurélie Touchard

    (Talan Consulting)

  • Tara Tourne

    (Talan Consulting)

  • Yann Arnaud

    (IRGO - Institut de Recherche en Gestion des Organisations - UB - Université de Bordeaux - Institut d'Administration des Entreprises (IAE) - Bordeaux, Talan)

  • Laurent Cervoni

    (Talan)

Abstract

Many studies on employee engagement (EE) consider only the static dimension of the notion. By introducing the concept of sustainable employee engagement (SEE), we have added a temporal dimension to EE to demonstrate that engagement is, first, a continuous process. More specifically, our study focuses on SEE systems. We sought to find out how they can meet the challenges of organizations and how they can stimulate a sustainable dynamic of engagement in companies. Through semi-directive interviews, we launched a study with ten companies that have already matured the subject of employee engagement within various sectors. The results show that SEE is a concrete subject and that it must be developed according to the specific characteristics of the organizations, it is not limited to QWL and well-being at work actions and it is a cross-cutting subject that encompasses all the stakeholders of the company. These reflections have allowed us to discuss and propose (i) a typology of SSE systems, (ii) the levers for its creation, (iii) the questions to ask to implement it and (iv) an action guide that can be extrapolated to many organizations.

Suggested Citation

  • Aurélie Touchard & Tara Tourne & Yann Arnaud & Laurent Cervoni, 2022. "Engagement mechanisms for a sustainable employee engagement structure [Les dispositifs d’engagement au service d’une structure de l’engagement collaborateur durable]," Working Papers hal-03728769, HAL.
    • Handle: RePEc:hal:wpaper:hal-03728769
    Note: View the original document on HAL open archive server: https://hal.science/hal-03728769
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