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Valeur perçue, gratuité et consentement à payer. Le cas des spectacles sportifs

Author

Listed:
  • Maud Derbaix

    (Bordeaux Management School (BEM))

  • Emerence Leheut

    (LACC - Laboratoire d 'Analyse du Comportement du Consommateur - FUCAM - Facultés Universitaires Catholiques de Mons)

  • Christian Derbaix

    (LACC - Laboratoire d 'Analyse du Comportement du Consommateur - FUCAM - Facultés Universitaires Catholiques de Mons)

  • Grégory Stenmans

    (TKF)

Abstract

Cet article se centre sur la valeur expérientielle et la qualité perçue de spectacles sportifs. La place de la gratuité au sein des motivations à assister à ce type de spectacle y est d'abord précisée. Ensuite, les relations entre valeur perçue, qualité perçue et satisfaction d'une part, et entre satisfaction et intention de revenir, propension à faire du bouche-à-oreille et consente- ment à payer, d'autre part, sont mises en évidence dans ce contexte. Finalement, les limites de cette recherche et ses implications managériales sont détaillées.

Suggested Citation

  • Maud Derbaix & Emerence Leheut & Christian Derbaix & Grégory Stenmans, 2010. "Valeur perçue, gratuité et consentement à payer. Le cas des spectacles sportifs," Post-Print halshs-02913132, HAL.
  • Handle: RePEc:hal:journl:halshs-02913132
    DOI: 10.7193/DM.059.17.28
    as

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