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Power and evaluations on sharing-economy platforms : Big Brother and the Beauty Contest
[Pouvoir et évaluations sur les plateformes de l’économie collaborative : Big Brother et le concours de beauté]

Author

Listed:
  • Anne-Sophie Barbe

    (Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon, Institut d'Administration des Entreprises (IAE) - Lyon)

  • Caroline Hussler

    (Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon, Institut d'Administration des Entreprises (IAE) - Lyon)

Abstract

This paper focuses on the decentralized evaluation systems implemented on sharing economy platforms. Adopting a Foucauldian approach on power, we chose to study them as an apparatus of power. The purpose of this article is to understand whether and how those evaluation systems influence platform users' behaviors, and to provide renewed explanations of the standardization of behaviors at stake on those platforms. We conduct a single case study on BlaBlaCar carpooling system. We adopt a qualitative approach based on semi-structured interviews with BlaBlaCar users. We highlight that users embed the evaluation systems in their behaviors in quite different ways : beyond the fear of being sanctioned, it is because users do rely on the rating system to envision themselves and to perceive and differentiate the others, that the system becomes influential. Users being differently governed by the evaluation system, the latter indirectly strengthens and protects some of them : the most experienced ones.

Suggested Citation

  • Anne-Sophie Barbe & Caroline Hussler, 2019. "Power and evaluations on sharing-economy platforms : Big Brother and the Beauty Contest [Pouvoir et évaluations sur les plateformes de l’économie collaborative : Big Brother et le concours de beaut," Post-Print halshs-01922963, HAL.
  • Handle: RePEc:hal:journl:halshs-01922963
    DOI: 10.3917/rips1.061.0105
    as

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