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Les Sceaux De Certification Des Sites Web : Un Outil De Confiance, Outil De Confusion

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Author Info

  • Louise Martel

    (HEC Montréal - HEC MONTRÉAL)

  • René St-Germain

    (HEC Montréal - HEC MONTRÉAL)

Registered author(s):

    Abstract

    Avec l'évolution des technologies, les entreprises doivent s'adapter au nouveau concept de commerce électronique; les clients aussi. Comment garder leur confiance et ce, au bout des doigts. Ce texte présente un cadre conceptuel de la certification de conformité des sites Web ainsi qu'une typologie des sceaux de certification (labels) existants.

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    File URL: http://halshs.archives-ouvertes.fr/docs/00/58/44/96/PDF/MARTEL.PDF
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    Bibliographic Info

    Paper provided by HAL in its series Post-Print with number halshs-00584496.

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    Date of creation: May 2002
    Date of revision:
    Publication status: Published - Presented, Technologie et management de l'information : enjeux et impacts dans la comptabilité, le contrôle et l'audit, 2002, France
    Handle: RePEc:hal:journl:halshs-00584496

    Note: View the original document on HAL open archive server: http://halshs.archives-ouvertes.fr/halshs-00584496/en/
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    Web page: http://hal.archives-ouvertes.fr/

    Related research

    Keywords: Sceaux de certification ; Certification de conformité ; E-Commerce ; Affaires électroniques ; Gestion des risques;

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