Early Warning Systems and Resilience: A Quest for Equilibrium
AbstractThis communication aims to answer to the following research question: “How can Early Warning Systems support the production activity and make it resilient?” Based on an ethnographic case study, we display that even a simple tool can be helpful for a CEO. We assess that the resilience comes from a well-balanced combination of a qualitative human management and of an analytical system. This equilibrium depends on the fit between the task, the system and the user.
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Bibliographic InfoPaper provided by HAL in its series Post-Print with number halshs-00545786.
Date of creation: 2010
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Publication status: Published - Presented, 20th RESER Conference - The Resilience of the Global Service Economy, 2010, Gothenburg, Sweden
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Early Warning Systems; Task-Technology-Fit Model; Resilience as performance;
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