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Régulation de la qualité dans les services à la personne en France : l'Economie sociale et solidaire entre innovation et isomorphisme ?

Author

Listed:
  • Francesca Petrella

    (LEST - Laboratoire d'Economie et de Sociologie du Travail - AMU - Aix Marseille Université - CNRS - Centre National de la Recherche Scientifique)

  • Nadine Richez-Battesti

    (LEST - Laboratoire d'Economie et de Sociologie du Travail - AMU - Aix Marseille Université - CNRS - Centre National de la Recherche Scientifique)

Abstract

This paper analyses the major quality regulation measures used for home care services in France and their effects : is there a specificity in the quality procedures adopted by nonprofit organisations in this field or are they characterised by an isomorphism process, given the increasingly competitive environment?

Suggested Citation

  • Francesca Petrella & Nadine Richez-Battesti, 2010. "Régulation de la qualité dans les services à la personne en France : l'Economie sociale et solidaire entre innovation et isomorphisme ?," Post-Print halshs-00519005, HAL.
  • Handle: RePEc:hal:journl:halshs-00519005
    as

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    Citations

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    Cited by:

    1. Denis Bernardeau Moreau, 2021. "Mimetic Isomorphism in Non-Profit Organisations (NPO): Sports Associations in the Nord Pas-De-Calais Departments," Societies, MDPI, vol. 11(3), pages 1-14, August.
    2. Corinne Rochette & Sophie Rodier, 2016. "Health care pathway versus care of the elderly in Auvergne: proposal for an organisational definition [Parcours de santé versus soin de la personne âgée en Auvergne : proposition d'une définition o," Post-Print hal-03189361, HAL.
    3. Céline Marival & Francesca Petrella & Nadine Richez-Battesti, 2012. "L'innovation sociale dans les services à la personne," Working Papers halshs-03225255, HAL.

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