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Integrated Scenario-based Design Methodology for Collaborative Technology Innovation

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Author Info

  • Fabrice Forest

    (PACTE - Politiques publiques, ACtion politique, TErritoires - Institut d'Études Politiques de Grenoble - CNRS : UMR5194 - Université Pierre Mendès-France - Grenoble II - Université Joseph Fourier - Grenoble I)

  • Olivier Lavoisy

    ()
    (PACTE - Politiques publiques, ACtion politique, TErritoires - Institut d'Études Politiques de Grenoble - CNRS : UMR5194 - Université Pierre Mendès-France - Grenoble II - Université Joseph Fourier - Grenoble I)

  • Valérie Chanal

    ()
    (PACTE - Politiques publiques, ACtion politique, TErritoires - Institut d'Études Politiques de Grenoble - CNRS : UMR5194 - Université Pierre Mendès-France - Grenoble II - Université Joseph Fourier - Grenoble I)

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    Abstract

    The paper presents a scenario-based methodology developed and tested throughout cooperative research and development projects. It is aimed at supporting information technology innovation with an end-to-end Human and Social Sciences assistance. This methodology provides an integrated approach combining a vision of the potential users, business aspects and technological challenges throughout the design process. An original combination of different methods is proposed and experimented: user-centred design, scenario-based design, user and functional requirements analysis, business value analysis, user acceptance studies, and visualization methods. This methodology has been implemented in three European R&D projects, in the domain of the telecommunications and Internet infrastructure. The key contributions of this approach are that it unifies brings together visions of the users, potential business value and technology challenges thanks to scenario construction.

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    File URL: http://halshs.archives-ouvertes.fr/docs/00/41/79/35/PDF/Ispim2009_Forest_Lavoisy_chanal.pdf
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    Bibliographic Info

    Paper provided by HAL in its series Post-Print with number halshs-00417935.

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    Date of creation: Dec 2009
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    Publication status: Published - Presented, The Future of Innovation (ISPIM - International Journal of Innovation Management), 2009, Vienne, Austria
    Handle: RePEc:hal:journl:halshs-00417935

    Note: View the original document on HAL open archive server: http://halshs.archives-ouvertes.fr/halshs-00417935/en/
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    Web page: http://hal.archives-ouvertes.fr/

    Related research

    Keywords: Scenario-based design ; user requirements ; business economics ; functional requirements ; visualization;

    This paper has been announced in the following NEP Reports:

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