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What is “Training to Cope with Crisis Situations”? Developing a Reflexive Training Device for a Crisis Support Team

Author

Listed:
  • Julia Alengry

    (CRTD - Centre de recherche sur le travail et le développement - CNAM - Conservatoire National des Arts et Métiers [CNAM] - HESAM - HESAM Université - Communauté d'universités et d'établissements Hautes écoles Sorbonne Arts et métiers université, EDF R&D - EDF R&D - EDF - EDF)

  • Pierre Falzon

    (CRTD - Centre de recherche sur le travail et le développement - CNAM - Conservatoire National des Arts et Métiers [CNAM] - HESAM - HESAM Université - Communauté d'universités et d'établissements Hautes écoles Sorbonne Arts et métiers université)

  • Cecilia de la Garza

    (EDF R&D - EDF R&D - EDF - EDF)

  • Pierre Le Bot

    (EDF R&D - EDF R&D - EDF - EDF)

Abstract

Support Teams functioning in crisis organization are challenged in the Post-Fukushima Context. Even though these teams are arranged by the company as a defined crisis structure, team members may work together only in crisis situations or crisis exercises: these teams are ephemeral. Training these teams in order to improve their teamwork inside a multi-level crisis organization is an important reliability stake. In this study, a reflexive training device for crisis management in the nuclear industry was designed and tested. Results show that it has allowed participants to debate some teamwork dimensions and helped them to build common references.

Suggested Citation

  • Julia Alengry & Pierre Falzon & Cecilia de la Garza & Pierre Le Bot, 2018. "What is “Training to Cope with Crisis Situations”? Developing a Reflexive Training Device for a Crisis Support Team," Post-Print hal-04050706, HAL.
    • Handle: RePEc:hal:journl:hal-04050706
    DOI: 10.1007/978-3-319-96077-7_7
    as

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