IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-03240144.html
   My bibliography  Save this paper

A Theoretical extension of the technology acceptance model (TAM) to explain the adoption and the usage of new digital services

Author

Listed:
  • Jean-Philippe Galan

    (CRM - Centre de Recherche en Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - IAE - Institut d'Administration des Entreprises - Toulouse - CNRS - Centre National de la Recherche Scientifique)

  • Magali Giraud

    (CRM - Centre de Recherche en Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - IAE - Institut d'Administration des Entreprises - Toulouse - CNRS - Centre National de la Recherche Scientifique)

  • Lars Meyer-Waarden

    (CRM - Centre de Recherche en Management - UT Capitole - Université Toulouse Capitole - UT - Université de Toulouse - IAE - Institut d'Administration des Entreprises - Toulouse - CNRS - Centre National de la Recherche Scientifique)

Abstract

This research develops and tests a theoretical extension of the Technology Acceptance Model (TAM) that explains perceived usefulness, ease of use and subsequently usage intentions of new digital services (to facilitate administrative, pedagogical and leisure activities). We introduce the following complementary variables as antecedents: impact on one's social image to others, perceived self-efficacy, perceived hedonism, innovativeness, and privacy-related issues, such as trust to information technology. The extended model, referred to as TAM2, was tested using data collected (N = 2205) regarding three new digital services (leisure, pedagogy or administrative issues). Trust plays a key role in the adoption process and has even more impact on intention of use than perceived ease of use and perceived usefulness, whatever the domain of application (leisure, pedagogy or administration). Perceived hedonic benefits enhances perceived easiness and usefulness of usage of the new technology.

Suggested Citation

  • Jean-Philippe Galan & Magali Giraud & Lars Meyer-Waarden, 2013. "A Theoretical extension of the technology acceptance model (TAM) to explain the adoption and the usage of new digital services," Post-Print hal-03240144, HAL.
    • Handle: RePEc:hal:journl:hal-03240144
    as

    Download full text from publisher

    To our knowledge, this item is not available for download. To find whether it is available, there are three options:
    1. Check below whether another version of this item is available online.
    2. Check on the provider's web page whether it is in fact available.
    3. Perform a search for a similarly titled item that would be available.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-03240144. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.