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The craftsmen of the car repairs in front of manufactures. Towards the assertion of one against mode

Author

Listed:
  • E. Dutertre
  • Bernard Jullien

    (GREThA - Groupe de Recherche en Economie Théorique et Appliquée - UB - Université de Bordeaux - CNRS - Centre National de la Recherche Scientifique)

Abstract

For thirty years the distribution and automotive repair sector has experienced many economic and technological changes. While "small garages" seemed doomed to disappear, production methods of maintenance and repair services mobilized by these craftsmen and their ability to "reclassify" the process allowed them to structure a model against the original their sustainability. In this article, we examine this counter-model in which knowledge plays an important role. On the technical side, we show that the craftsmen are able to access technical knowledge despite their attempt to confiscation by the dominant players. On the trade plan, we analyze how the preservation of these actors of the repair also bases itself on the contesting of the dominant knowledge as for the needs for the customers.

Suggested Citation

  • E. Dutertre & Bernard Jullien, 2015. "The craftsmen of the car repairs in front of manufactures. Towards the assertion of one against mode," Post-Print hal-03116723, HAL.
    • Handle: RePEc:hal:journl:hal-03116723
    as

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