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Information technologies and system evaluation: Uses and practices in the online context

Author

Listed:
  • Sabrina Boulesnane

    (Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon)

  • Laïd Bouzidi

    (Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon)

  • Elias L. Boukrami

    (Regent's University London)

Abstract

The purpose of this paper is to have a clear understanding of user's management strategies' in an online information technologies environment. The contribution focuses on a recent exploratory study carried out with notarial e-tourism platforms for a better unders anding of design evaluation and uses. The conceptual framework links various dimensions with a strategic perspective in the information science and technolog ies domains : online information design evaluation . We develop a conceptual model emerging from the review of existing literature. We identify that homepage construction, users' satisfaction, Web 2.0 technologies and s ocial media initiatives are k ey factors affecting positively the website design effectiveness. We stress that even though the different dimensions can be considered separately, as they have an interdependent and a positive correlation with platform performance. Research finding are used as a basis for developing prescriptive guidelines to better direct the activities for designing and developing e-commerce online platforms .

Suggested Citation

  • Sabrina Boulesnane & Laïd Bouzidi & Elias L. Boukrami, 2020. "Information technologies and system evaluation: Uses and practices in the online context," Post-Print hal-03099474, HAL.
    • Handle: RePEc:hal:journl:hal-03099474
    as

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