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Coordination and artifacts in joint activity: the case of tagging in high-risk industries

Author

Listed:
  • François Palaci

    (Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs - ICD - Institut Charles Delaunay - UTT - Université de Technologie de Troyes - CNRS - Centre National de la Recherche Scientifique - CNRS - Centre National de la Recherche Scientifique)

  • Geneviève Filippi

    (EDF R&D - EDF R&D - EDF - EDF)

  • Pascal Salembier

    (Tech-CICO - TECHnologies pour la Coopération, l’Interaction et les COnnaissances dans les collectifs - ICD - Institut Charles Delaunay - UTT - Université de Technologie de Troyes - CNRS - Centre National de la Recherche Scientifique - CNRS - Centre National de la Recherche Scientifique)

Abstract

The social, organizational, and technological complexity of high-risk organizations creates a strong need for coordination. Joint activity in such systems thus relies both on formal coordination and on a set of informal coordinative practices. Coordinated joint activity is documented in this paper from two perspectives: the development of coordinative practices to overcome the limitations of formal coordination, and the use of artifacts for coordinative purposes. The empirical material is provided by a workplace study undertaken according to theoretical conceptions of situated action and cognition. It was undertaken in the context of a design project that aims at improving the tagout process in a high-risk industry. Findings first describe and analyze situations in which formal coordination turned out to be more of a constraint than a resource for effective action. They then illustrate the role played by artifacts in coordinated activity, focusing on the use of a particular artifact, the tagout tag, in different situations.

Suggested Citation

  • François Palaci & Geneviève Filippi & Pascal Salembier, 2012. "Coordination and artifacts in joint activity: the case of tagging in high-risk industries," Post-Print hal-02877175, HAL.
    • Handle: RePEc:hal:journl:hal-02877175
    DOI: 10.3233/WOR-2012-0137-69
    as

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