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Performance assessment and definition of improvement paths towards the double bottom-line of microfinance institutions: an application to The MC² network in Cameroon

Author

Listed:
  • Isabelle Piot-Lepetit

    (Marchés, Organisations, Institutions et Stratégies d'Acteurs - Cirad - Centre de Coopération Internationale en Recherche Agronomique pour le Développement - INRA - Institut National de la Recherche Agronomique - CIHEAM-IAMM - Centre International de Hautes Etudes Agronomiques Méditerranéennes - Institut Agronomique Méditerranéen de Montpellier - CIHEAM - Centre International de Hautes Études Agronomiques Méditerranéennes - Montpellier SupAgro - Institut national d’études supérieures agronomiques de Montpellier)

  • Joseph Nzongang

    (Faculté des Sciences Economiques et de Gestion - Université de Dschang)

Abstract

Microfinance institutions face a double bottom-line: financial sustainability and outreach to the poor. The objective of this paper is an assessment of the financial and social performance of village banks of the MC² (Mutuelles Communautaires de Croissance) network in Cameroon and guidance to both top and local managers helping them in their decision-making process in order to perform without trade-off between their double objective, i.e., to achieve their social mission in a sustainable manner. An analysis framework in three phases is developed. First, Data Envelopment Analysis (DEA) models are implemented for measuring efficiency, identifying best-practices, and setting benchmarking goals to less efficient MFIs. Then, a DEA operating frontier (DEA-OF) is designed to identify improvement paths, setting short-term goals towards their long-term target. Finally, DEA results are translated into indicators daily used by managers of village banks to provide them effective guidance in developing actions in accordance with their mission.

Suggested Citation

  • Isabelle Piot-Lepetit & Joseph Nzongang, 2017. "Performance assessment and definition of improvement paths towards the double bottom-line of microfinance institutions: an application to The MC² network in Cameroon," Post-Print hal-02787906, HAL.
    • Handle: RePEc:hal:journl:hal-02787906
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