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Revisiting the effects of travel satisfaction on visitor’s behavioral intentions – Evidence from a cultural heritage site

Author

Listed:
  • Anis Chtourou

    (CEREFIGE - Centre Européen de Recherche en Economie Financière et Gestion des Entreprises - UL - Université de Lorraine)

  • Thomas Leicht

    (University of Leicester)

  • Martha Friel

    (IULM - UNIMI - Università degli Studi di Milano = University of Milan)

  • Kamel Ben Youssef

    (CEROS - Centre d'Etudes et de Recherches sur les Organisations et la Stratégie - UPN - Université Paris Nanterre)

Abstract

This study extend the existing literature by providing a new consideration of the effects of travel satisfaction in a context where the role of travel satisfaction might be more ambiguous than in conventional settings. Design/methodology/approach: Structural equation modelling (SEM) and multi-group analysis are applied on responses from visitors (n=225) of the Italian city of Vicenza and its world heritage site (WHS) of the United Nations Educational, Scientific and Cultural Organization (UNESCO).

Suggested Citation

  • Anis Chtourou & Thomas Leicht & Martha Friel & Kamel Ben Youssef, 2018. "Revisiting the effects of travel satisfaction on visitor’s behavioral intentions – Evidence from a cultural heritage site," Post-Print hal-02511553, HAL.
    • Handle: RePEc:hal:journl:hal-02511553
    as

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