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IS flexibility : analysis of a flexible mobile roaming system

Author

Listed:
  • Laura Jacome Madariaga

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris])

  • Chantal Morley

    (IMT-BS - DSI - Département Systèmes d'Information - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris] - IMT-BS - Institut Mines-Télécom Business School - IMT - Institut Mines-Télécom [Paris], CEMANTIC - Centre d'Études et de recherches en Management et TIC - TEM - Télécom Ecole de Management - IMT - Institut Mines-Télécom [Paris])

Abstract

Recent research suggests that IS flexibility is a key factor in achieving competitive advantage, particularly in fast-changing business environments. However, IS flexibility is not easy to assess. In a previous research, we have built a comprehensive multi-dimensional framework of IS flexibility, that has been subjected to a first evaluation by managers. This paper describes the analysis of a complex roaming system which is qualified by users as flexible, based on our framework dimensions.

Suggested Citation

  • Laura Jacome Madariaga & Chantal Morley, 2008. "IS flexibility : analysis of a flexible mobile roaming system," Post-Print hal-02510182, HAL.
    • Handle: RePEc:hal:journl:hal-02510182
    Note: View the original document on HAL open archive server: https://hal.science/hal-02510182
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