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Necessary Governing Practices for the Success (and Failure) of Client-Supplier Innovation Cooperation

Author

Listed:
  • Romaric Servajean-Hilst

    (i3-CRG - Centre de recherche en gestion i3 - X - École polytechnique - Université Paris-Saclay - I3 - Institut interdisciplinaire de l’innovation - CNRS - Centre National de la Recherche Scientifique)

Abstract

This chapter aims to empirically identify governance practices that are critical for the success of client-supplier innovation cooperation. To do so, we use Necessary Condition Analysis (NCA) to screen a large panel of contractual provisions and coordination practices that are theoretically recognized as influencing relationship performance. Based on survey data describing 160 client-supplier relationships on an innovation project, we empirically determine which of these practices are conducive to highest or lowest performing relationship performance. We identify 12 practices – including the necessity of considering a client/supplier as a key account, and regular involvement of the client's purchasing function– that are critical for creating a high-performing relationship, and 12 that lead to a low-performing relationship – that is, those that should be avoided. Our results provide deeper knowledge of the governance of client-supplier innovation cooperation, thanks to the paradigm change driven by the NCA approach. They also provide direct practical implications: practices to promote or to avoid in order to maximize successful innovation cooperation.

Suggested Citation

  • Romaric Servajean-Hilst, 2018. "Necessary Governing Practices for the Success (and Failure) of Client-Supplier Innovation Cooperation," Post-Print hal-02299825, HAL.
  • Handle: RePEc:hal:journl:hal-02299825
    as

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