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Considering the subjectivity to rationalise evaluation approaches : the example of "Spoken Dialogue Systems"

Author

Listed:
  • Marianne Laurent

    (Orange Labs [Lannion] - France Télécom)

  • Philippe Bretier

    (Orange Labs [Lannion] - France Télécom)

  • Ioannis Kanellos

    (INFO - Département informatique - UEB - Université européenne de Bretagne - European University of Brittany - Télécom Bretagne - IMT - Institut Mines-Télécom [Paris])

Abstract

We present in this paper a reading grid aiming at helping the evaluator take into account the subjectivity factor when designing evaluation protocols. Actually, however most contributions to Spoken Dialogue Systems evaluation tend to objectify their approach for rationalising purpose, we believe subjectivity is to be considered to enforce valuable evaluations. The first section shows how closely evaluation processes are dependant on their contexts and on the evaluators' perspectives. We then present an anthropocentric framework that establishes the evaluator as a mediator between the consideration of contextual elements and a rationalising corpus of evaluation procedures. We finally anticipate the benefits brought by our framework at both individual and community levels.

Suggested Citation

  • Marianne Laurent & Philippe Bretier & Ioannis Kanellos, 2010. "Considering the subjectivity to rationalise evaluation approaches : the example of "Spoken Dialogue Systems"," Post-Print hal-02295316, HAL.
    • Handle: RePEc:hal:journl:hal-02295316
    Note: View the original document on HAL open archive server: https://hal.science/hal-02295316
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