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Les systèmes d’échanges du bénévole : une clé pour le management

Author

Listed:
  • Marie Cousineau

    (NIMEC - Normandie Innovation Marché Entreprise Consommation - UNICAEN - Université de Caen Normandie - NU - Normandie Université - ULH - Université Le Havre Normandie - NU - Normandie Université - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université - IRIHS - Institut de Recherche Interdisciplinaire Homme et Société - UNIROUEN - Université de Rouen Normandie - NU - Normandie Université)

Abstract

The aim of this article is to understand the relationship between the volunteer and his organization thanks to the theory of gift/counter gift. This approach have three phases: the gift, counter gift and surrender. It seems particularly appropriate to study the link between the volunteer and his association. The gift appears to be a determinant of the action voluntary. If the expectations of volunteers are not met, they have the opportunity to participate in another associative action. Our problem is the following: what the clarification of the trading system allows to provide support for the management of volunteers? To do this, an exploratory study in three associations humanitarian/solidarity was conducted from 24 semi-structured interviews. Following the analysis of these interviews, a classification of volunteers was established.. Recommendations management are then proposed.

Suggested Citation

  • Marie Cousineau, 2017. "Les systèmes d’échanges du bénévole : une clé pour le management," Post-Print hal-02091312, HAL.
    • Handle: RePEc:hal:journl:hal-02091312
    DOI: 10.3917/grh.171.0011
    Note: View the original document on HAL open archive server: https://hal.science/hal-02091312
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