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Dix ans de recherches sur la psychologie et le comportement des consommateurs face aux promotions

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  • P. Chandon

    (Groupe HEC)

Abstract

Au cours de ces dernières années, de nombreuses traditions de recherche ont étudié la psychologie et le comportement des consommateurs face aux promotions. Les traditions de recherche de l'approche consommateur cherchent à identifier les grands utilisateurs de promotions et leurs stratégies d'achat en présence de promotions. Les traditions de recherche de l'approche théorique testent explicitement le pouvoir explicatif de modèles cognitifs, attitudinaux, comportementaux ou économiques. Certaines tentent d'expliquer ainsi pourquoi et comment les consommateurs réagissent aux promotions. D'autres cherchent à comprendre pourquoi les entreprises font des promotions. Cet article présente la spécificité, les principaux résultats et les voies de recherche les plus prometteuses de chaque tradition de recherche.

Suggested Citation

  • P. Chandon, 1994. "Dix ans de recherches sur la psychologie et le comportement des consommateurs face aux promotions," Post-Print hal-02016488, HAL.
  • Handle: RePEc:hal:journl:hal-02016488
    as

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    Cited by:

    1. Marine Le Gall-Ely & Caroline Urbain & Anne Gombault & Dominique Bourgeon & Christine Petr, 2007. "Une étude exploratoire des représentations de la gratuité et de ses effets sur le comportement des publics des musées et des monuments," Post-Print hal-00522834, HAL.

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