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Essai d’évaluation des coûts et non-performances liés au stress existentiel en entreprise

Author

Listed:
  • Patrick Haim

    (ESCEM Tours Poitiers - ESCEM School of Business and Management - Groupe école supérieure de commerce et de management Tours-Poitiers)

Abstract

Face à la difficulté actuelle de calculer les coûts du stress au travail pour une entre-prise, la prise en compte comptable d'indicateurs qualiquantifs émergents constitue une avancée incontestable dans la recherche d'amélioration de la performance économique durable. La santé physique, l'énergie fournie, la concentration obtenue, et l'engagement nécessaire et indispensable (intelligence actionnelle/réactionnelle) d'une personne active en sont les principales composantes. Une recherche/intervention réalisée au sein d'un groupe de centres d'appels a permis de les identifier. Cet article expose une méthode simple de calcul de coûts et de non-performances liés au stress existentiel, en entreprise.

Suggested Citation

  • Patrick Haim, 2012. "Essai d’évaluation des coûts et non-performances liés au stress existentiel en entreprise," Post-Print hal-01878312, HAL.
    • Handle: RePEc:hal:journl:hal-01878312
    Note: View the original document on HAL open archive server: https://hal.science/hal-01878312
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