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Artifacts in knowledge management research: a systematic literature review and future research directions

Author

Listed:
  • Stefania Mariano
  • Yukika Awazu

    (LEM - Lille économie management - UMR 9221 - UA - Université d'Artois - UCL - Université catholique de Lille - Université de Lille - CNRS - Centre National de la Recherche Scientifique)

Abstract

Purpose The purpose of this paper is to assess the role of artifacts in the knowledge management field in the past 18 years (1997-2015) and to identify directions for future research. Design/methodology/approach The authors conducted a systematic literature review of 101 articles published in seven journals retrieved from EBSCO and Google Scholar online research databases. The framework for analysis included 13 codes, i.e. author(s), title, year of publication, typology, theoretical lens, categorizations, methods for empirical work, relevancy, level of analysis, keywords, findings, research themes and future research directions. Codes were analyzed using qualitative and quantitative methods. Findings The findings lacked cumulativeness and consistency in the current knowledge management debate. Empirical works outnumbered conceptual contributions by two to one, and the majority of papers focused at the organizational level of analysis. Knowledge management systems, knowledge sharing and digital archives were the major research themes connected to artifacts, together with other closely aligned concepts such as learning and online learning, knowledge transfer and knowledge creation. Research limitations/implications This study has temporal and contextual limitations related to covered time span (18 years) and journals' subscription restrictions. Originality/value This paper is a first attempt to systematically review the role of artifacts in knowledge management research and therefore it represents a primary reference in the knowledge management field. It provides directions to future theoretical and empirical studies and suggestions to managerial practices.

Suggested Citation

  • Stefania Mariano & Yukika Awazu, 2016. "Artifacts in knowledge management research: a systematic literature review and future research directions," Post-Print hal-01563006, HAL.
    • Handle: RePEc:hal:journl:hal-01563006
    DOI: 10.1108/jkm-05-2016-0199
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    Citations

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    Cited by:

    1. Mounir Kehal & Zuopeng (Justin) Zhang, 2020. "Knowledge Management Via AUTomated Organizational CARTography (AUTOCART)," Journal of the Knowledge Economy, Springer;Portland International Center for Management of Engineering and Technology (PICMET), vol. 11(1), pages 239-255, March.
    2. Ulrich Schmitt, 2021. "Reframing a Novel Decentralized Knowledge Management Concept as a Desirable Vision: As We May Realize the Memex," Sustainability, MDPI, vol. 13(7), pages 1-37, April.
    3. Mariano, Stefania & Al-Arrayed, Suad, 2018. "Combinations of absorptive capacity metaroutines: The role of organizational disruptions and time constraints," European Management Journal, Elsevier, vol. 36(2), pages 171-182.
    4. Lin, Hui & Hwang, Yujong, 2021. "The effects of personal information management capabilities and social-psychological factors on accounting professionals’ knowledge-sharing intentions: Pre and post COVID-19," International Journal of Accounting Information Systems, Elsevier, vol. 42(C).
    5. Yukika Awazu & Stefania Mariano & Sue Newell, 2019. "The mediating role of artifacts in position practice at work: Examples from a project-based context," Post-Print hal-02110757, HAL.
    6. Hossein Moradi & Mohamad Hassan Sebt & Eghbal Shakeri, 2019. "Evaluating the Impacts of Virtual Organization Absorption on the Quality of Urban Private Constructions; the System Dynamics Approach," Systemic Practice and Action Research, Springer, vol. 32(4), pages 443-462, August.
    7. Simon Colnar & Vlado Dimovski & David Bogataj, 2019. "Knowledge Management and the Sustainable Development of Social Work," Sustainability, MDPI, vol. 11(22), pages 1-20, November.
    8. Ulrich Schmitt, 2021. "Projectability and Heritage Management of Design Knowledge: A Grass-Roots Artefact Perspective of a Longitudinal Research Project for Knowledge Management System Innovation," Sustainability, MDPI, vol. 13(23), pages 1-18, November.

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