IDEAS home Printed from https://ideas.repec.org/p/hal/journl/hal-00952741.html
   My bibliography  Save this paper

Design Thinking and Storytelling in eGovernment: The Case of ThinkData.ch

Author

Listed:
  • Olivier Glassey

    (IDHEAP - Institut de hautes études en administration publique - Swiss Public Administration Network)

  • Jean-Henry Morin

    (ISS - Institute of Services Science - UNIGE - Université de Genève = University of Geneva)

Abstract

ThinkData is an interactive service for raising awareness on data protection and transparency in the organisational context. Originating from a study carried out by an interdisciplinary work group as part of a think tank on services science and innovation (ThinkServices). ThinkData allows its users to become familiar with the concepts of data protection and transparency through short stories, situations involving employees, managers, HR managers and information systems professionals. In this paper we present the design thinking approach used to develop ThinkData.ch and we describe the main features of the service. In the analytical part of the paper we discuss the main challenges and issues brought about by the tentative generalization of our approach, particularly in terms of modelling the multi-jurisdictional aspects of data protection and transparency.

Suggested Citation

  • Olivier Glassey & Jean-Henry Morin, 2013. "Design Thinking and Storytelling in eGovernment: The Case of ThinkData.ch," Post-Print hal-00952741, HAL.
    • Handle: RePEc:hal:journl:hal-00952741
    Note: View the original document on HAL open archive server: https://hal.science/hal-00952741
    as

    Download full text from publisher

    File URL: https://hal.science/hal-00952741/document
    Download Restriction: no
    ---><---

    More about this item

    Statistics

    Access and download statistics

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:hal:journl:hal-00952741. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: CCSD (email available below). General contact details of provider: https://hal.archives-ouvertes.fr/ .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.