Knowledge reuse integrating the collaboration from experts in industrial maintenance management
AbstractDistributed environments, technological evolution, outsourcing market and information technology (IT) are factors that considerably influence current and future industrial maintenance management. Repairing and maintaining the plants and installations requires a better and more sophisticated skill set and continuously updated knowledge. Today, maintenance solutions involve increasing the collaboration of several experts to solve complex problems. These solutions imply changing the requirements and practices for maintenance; thus, conceptual models to support multidisciplinary expert collaboration in decision making are indispensable. The objectives of this work are as follows: (i) knowledge formalization of domain vocabulary to improve the communication and knowledge sharing among a number of experts and technical actors with Conceptual Graphs (CGs) formalism, (ii) multi-expert knowledge management with the Transferable Belief Model (TBM) to support collaborative decision making, and (iii) maintenance problem solving with a variant of the Case-Based Reasoning (CBR) mechanism with a process of solving new problems based on the solutions of similar past problems and integrating the experts' beliefs. The proposed approach is applied for the maintenance management of the illustrative case study.
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Bibliographic InfoPaper provided by HAL in its series Post-Print with number hal-00861829.
Date of creation: Sep 2013
Date of revision:
Publication status: Published, Knowledge-Based Systems, 2013, vol. 50, pp. 171-186
Note: View the original document on HAL open archive server: http://hal.archives-ouvertes.fr/hal-00861829
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Collaborative decision making; Experienced knowledge; Transferable belief model; Case-based reasoning; Maintenance management;
This paper has been announced in the following NEP Reports:
- NEP-ALL-2013-09-25 (All new papers)
- NEP-CDM-2013-09-25 (Collective Decision-Making)
- NEP-CSE-2013-09-25 (Economics of Strategic Management)
- NEP-KNM-2013-09-25 (Knowledge Management & Knowledge Economy)
- NEP-LAM-2013-09-25 (Central & South America)
- NEP-LTV-2013-09-25 (Unemployment, Inequality & Poverty)
- NEP-NEU-2013-09-25 (Neuroeconomics)
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