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Systèmes de Gestion des Connaissances pour la chaîne logistique intra-organisationnelle, Cas de la société BONFIGIOLI

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Author Info

  • Cécile Gaumand

    (LGI - Laboratoire Génie Industriel - EA 2606 - Ecole Centrale Paris)

  • Alain Chapdaniel

    (LGI - Laboratoire Génie Industriel - EA 2606 - Ecole Centrale Paris)

  • Aurélie Dudezert

    ()
    (LGI - Laboratoire Génie Industriel - EA 2606 - Ecole Centrale Paris)

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    Abstract

    L'optimisation de la chaîne logistique est devenue un des enjeux majeurs des entreprises ces dernières années. La Gestion des Connaissances peut être une des voies d'amélioration de la performance de la chaîne logistique. En tenant compte des spécificités des connaissances et de leur gestion dans la chaîne logistique, et en s'appuyant sur une recherche-intervention au sein du service logistique de Bonfiglioli Transmission, cet article propose un cadre de conception des Systèmes de Gestion des Connaissances pour la chaîne logistique intra-organisationnelle. Il met en évidence que dans ce contexte les Technologies de l'Information (TI) sont moins mobilisées en tant qu'outils de gestion des connaissances qu'en tant qu'outils de transformation des schémas cognitifs. Les TI jouent le rôle d'artefacts permettant de créer des interactions entre individus pour créer, stocker, partager et utiliser les connaissances organisationnelles.

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    Bibliographic Info

    Paper provided by HAL in its series Post-Print with number hal-00509744.

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    Date of creation: 2010
    Date of revision:
    Publication status: Published, Systèmes d'Information et Management, 2010, 15, 2, 99-124
    Handle: RePEc:hal:journl:hal-00509744

    Note: View the original document on HAL open archive server: http://hal.archives-ouvertes.fr/hal-00509744/en/
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    Web page: http://hal.archives-ouvertes.fr/

    Related research

    Keywords: Gestion des connaissances; chaîne logistique; Système de Gestion des Connaissances;

    This paper has been announced in the following NEP Reports:

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