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Une démarche knowledge management, de la stratégie au système d'information de l'entreprise

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Author Info

  • Djilali Benmahamed

    (DSI - Département Systèmes d'Information - Institut Télécom - Télécom Ecole de Management)

  • Jean-Louis Ermine

    (DSI - Département Systèmes d'Information - Institut Télécom - Télécom Ecole de Management)

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    Abstract

    Cette contribution présente des travaux sur l'exploitation des techniques d'ingénierie des connaissances en vue de l'élaboration d'une démarche pour le transfert des savoir-faire métiers au sein de l'Entreprise. Ce transfert se base sur la conception des dispositifs de partage et d'apprentissage à partir des connaissances bien identifiées. L'accent a été mis sur les aspects alignement stratégique et criticité des domaines de connaissances sur lesquels des efforts doivent être fournis en termes de capitalisation, de partage, d'apprentissage et de transfert. Ces travaux ont eu lieu dans le cadre d'un projet pilote dont nous présentons, ici, le retour d'expérience.

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    File URL: http://hal.archives-ouvertes.fr/docs/00/43/28/56/PDF/Une_d_marche_Knowledge_Management_de_la_strat_gie_au_Syst_me_d_Information_de_l_entreprise.pdf
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    Bibliographic Info

    Paper provided by HAL in its series Post-Print with number hal-00432856.

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    Date of creation: 2009
    Date of revision:
    Publication status: Published - Presented, IBIMA '09 : 11th Conference on Innovation and Knowledge Management in Twin Track Economies, 2009, Cairo, Egypt
    Handle: RePEc:hal:journl:hal-00432856

    Note: View the original document on HAL open archive server: http://hal.archives-ouvertes.fr/hal-00432856/en/
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    Web page: http://hal.archives-ouvertes.fr/

    Related research

    Keywords: Gestion des connaissances; E-learning; Knowledge transfer; Knowledge management;

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