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Organizational citizenship behavior and team performance: A longitudinal field study

Author

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  • Tjai Nielsen

    (The George Washington University School of Business)

  • Eric Sundstrom

    (University of Tennessee, Knoxville)

Abstract

This longitudinal field study assesses relationships among organizational citizenship behavior (OCB), task interdependence, and performance in work teams. As predicted, measures of team OCB - collected from both team members and customers - correlated positively with concurrent team performance and subsequent performance - using criterion data from both team leaders and team customers. Task interdependence moderated the positive relationship of team OCB with subsequent team performance. The results, based on multi-source measures of both team OCB and team performance, collected on two occasions, extend the current research on OCB from the individual to the team level.

Suggested Citation

  • Tjai Nielsen & Eric Sundstrom, "undated". "Organizational citizenship behavior and team performance: A longitudinal field study," Working Papers 0009, School of Business, The George Washington University.
    • Handle: RePEc:gwu:wpaper:0009
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    File URL: http://www.gwu.edu/%7Ebusiness/research/workingpapers/OCB&teamperf--(Nielsen&Sundstrom-05%27).pdf
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