Organizational citizenship behavior and team performance: A longitudinal field study
AbstractThis longitudinal field study assesses relationships among organizational citizenship behavior (OCB), task interdependence, and performance in work teams. As predicted, measures of team OCB - collected from both team members and customers - correlated positively with concurrent team performance and subsequent performance - using criterion data from both team leaders and team customers. Task interdependence moderated the positive relationship of team OCB with subsequent team performance. The results, based on multi-source measures of both team OCB and team performance, collected on two occasions, extend the current research on OCB from the individual to the team level.
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Bibliographic InfoPaper provided by School of Business, The George Washington University in its series Working Papers with number 0009.
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This paper has been announced in the following NEP Reports:
- NEP-ALL-2006-11-25 (All new papers)
- NEP-BEC-2006-11-25 (Business Economics)
- NEP-SOC-2006-11-25 (Social Norms & Social Capital)
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