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Mode-switch protocols: how a seemingly small design difference can affect attrition rates and attrition bias

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  • Lynn, Peter

Abstract

We consider the effect of a wave of mixed-mode data collection (telephone and face-to-face), in an otherwise face-to-face survey, on panel attrition and the extent to which this effect is dependent on the nature of the mode-switch protocol. Findings are reported from an experiment on a survey in which the objective is to interview each adult member of the household. One protocol involves making extended efforts to interview each household member by telephone before switching to face-to-face, while the other involves switching a household to face-to-face as soon as it is apparent that an interviewer visit will be needed for at least one household member. With both protocols response rate at the mixed-mode wave is lower than with face-to-face single mode data collection, but with the protocol involving extended efforts this response differential is eroded over the following two waves, while with the other protocol the difference remains.

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Bibliographic Info

Paper provided by Institute for Social and Economic Research in its series ISER Working Paper Series with number 2012-28.

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Date of creation: 06 Dec 2012
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Publication status: published
Handle: RePEc:ese:iserwp:2012-28

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Postal: Publications Office, Institute for Social and Economic Research, University of Essex, Wivenhoe Park, Colchester, Essex CO4 3SQ UK
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