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Clarifying leadership roles in ERP implementation projects

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  • JOSE MANUEL ESTEVES

    ()
    (Instituto de Empresa)

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    Abstract

    Existence of an adequate project champion role has been identified as a critical success factor in Enterprise Resource Planning (ERP) implementation projects. However, the figure of the project champion is not yet quite well understood. Some authors relate it with the project sponsor figure while others relate it with the project manager figure. This paper tries to clarify these concepts. Our research framework is based upon an extensive ERP literature review and a web survey. The findings of this web survey suggest that the adequate project champion role is that of the project sponsor, emerging as a dual-role champion.

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    File URL: http://latienda.ie.edu/working_papers_economia/WP04-27.pdf
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    Bibliographic Info

    Paper provided by Instituto de Empresa, Area of Economic Environment in its series Working Papers Economia with number wp04-27.

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    Length: 24 pages
    Date of creation: Oct 2004
    Date of revision:
    Handle: RePEc:emp:wpaper:wp04-27

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    Keywords: ERP; Leadership ; Roles;

    This paper has been announced in the following NEP Reports:

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    1. Rothwell, R. & Freeman, C. & Horlsey, A. & Jervis, V. T. P. & Robertson, A. B. & Townsend, J., 1974. "SAPPHO updated - project SAPPHO phase II," Research Policy, Elsevier, vol. 3(3), pages 258-291, November.
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