A paper sets out to explore how far has "New Public Management" (NPM) evolved within an Australian government services agency. NPM is placing government organizations on a competitive footing where they had a monopoly in their operations. The exploratory findings indicate that the subject organization was involved in considerable changes to its organizational structure, budgeting and performance appraisal systems. Further, they suggest that NPM ideals played a significant role in promoting "new" financial management and performance measurement systems in the organization.
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