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Information Frictions and Firm Take up of Government Support: A Randomised Controlled Experiment

Author

Listed:
  • Custódio, Cláudia
  • Mendes, Diogo
  • Hansman, Christopher

Abstract

This paper studies whether informational frictions prevent firms from accessing government support measures using an encouragement based randomized controlled trial. We focus on two COVID-19 relief programs for firms in Portugal. These programs provide (i) wage support for workers who are kept on payroll and (ii) lines of credit backed by government guarantees. We randomly assign firms to a treatment providing either simplified information regarding the program or a combination of information and step-by-step application support. We find a significant treatment effect of simple information provision to firms on take up for the wage support program, but not for lines of credit. Our results constitute direct evidence that information frictions can act as a meaningful barrier to comprehensive distribution of firm-level support measures.

Suggested Citation

  • Custódio, Cláudia & Mendes, Diogo & Hansman, Christopher, 2021. "Information Frictions and Firm Take up of Government Support: A Randomised Controlled Experiment," CEPR Discussion Papers 16216, C.E.P.R. Discussion Papers.
  • Handle: RePEc:cpr:ceprdp:16216
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    More about this item

    Keywords

    Take-up of government programs; Covid19; Smes; Information;
    All these keywords.

    JEL classification:

    • G38 - Financial Economics - - Corporate Finance and Governance - - - Government Policy and Regulation
    • G41 - Financial Economics - - Behavioral Finance - - - Role and Effects of Psychological, Emotional, Social, and Cognitive Factors on Decision Making in Financial Markets

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