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Tercerización de Servicios Informáticos

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  • Ricardo ROCHA GARCIA

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Abstract

Una caracterización económica de la tercerización de los procesos relacionado conlos servicios informáticos (Sector software & TI/BPO & O) en Colombia para elperíodo 2008-2011, así como un ejercicio de priorización para facilitar suinternacionalización. Dado que las estadísticas económicas siguen unaClasificación Internacional Industrial Uniforme (CIIU) basada en bienes yservicios finales, la estimación de las magnitudes y caracterización empresarialrequirió de entrevistas a expertos, la identificación de empresas, una encuesta porinternet y de imputaciones de variables no observadas. Los resultados revelan undinámico crecimiento para el período de análisis, pasando sus ingresos de 0,6% adel 1,1% del PIB, 67 mil empleos a 111 mil y exportaciones de US$ 246 millones aUS$ 446 millones. Las prioridades sectoriales para facilitar la internacionalizaciónseñalan el aprovechamiento de los tratados internacionales, el bilingüismo, lascertificaciones internacionales y los trámites.

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Bibliographic Info

Paper provided by DEPARTAMENTO NACIONAL DE PLANEACIÓN in its series ARCHIVOS DE ECONOMÍA with number 010703.

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Length: 47
Date of creation: 01 Apr 2013
Date of revision:
Handle: RePEc:col:000118:010703

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Related research

Keywords: tercerización; subcontratación; BPO; KPO; ITO;

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