Value Adding Capabilities Of Facilities Management Approaches In Lagos Metropolis

The purpose of the study was to examine the broad three (3) Facilities management (FM) classifications in Client organizations in the study area and to determine the extent of the value-adding capabilities of the three FM procurement approaches. The classifications namely Strategic FM functions, Tactical FM functions and Operational FM functions were considered. The methods employed in the collection of data included the administration of questionnaire to client organizations’ directors in the study area. The sample frame comprised the 94 FM client organizations listed in the 2014 edition of the Directory of the International Facilities Management Association (IFMA), Nigeria Chapter). The study undertook a total enumeration survey of all the listed FM organizations in Lagos Metropolis. Also, descriptive statistical techniques such as frequency distribution and Relative Importance Index (RII) were used to analyze data. The findings revealed the inherent value adding capabilities of each of the three procurement approaches. However, for the research implications, the study provided insights on the delivery of optimized value addition for Facilities Managers. The RII will direct and guide facilities managers in either effective budgeting or judicious disbursing of resources for the execution of the FM functions in line with the relative levels of importance of the underlying criteria. Also for the practical implications, insightful ideas on how to expand the overall FM service delivery at best value for money was provided. The originality of the work is such that majority of the studies on FM appear to have only examined the benefits of In house and Outsourcing approaches exclusive of the Hybrid approach; this study not only examined the three (3) approaches but also determined their value-adding capabilities.