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South African Wine Supply Chain Performance Measurement Framework

In: Innovations and Strategies for Logistics and Supply Chains: Technologies, Business Models and Risk Management. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 20

Author

Listed:
  • Jooste, Corneli
  • van Eeden, Joubert
  • van Dyk, Esbeth

Abstract

Wine cellars in South Africa are looking for ways to improve profitability. Improving the performance of their supply chains may lead to increased profitability, and will definitely increase competitiveness. Performance measurement can be used as a tool to collect information for making supply chain decisions. Currently there is no performance measurement framework for the wine supply chains of South Africa. Private and producer cellars struggle to improve and manage supply chain activities due to the lack of useful information and benchmarks. The research method that is presented describes how an agile design methodology was used to develop a performance measurement framework and address the problem. Through a process of interviews, discussion groups and practical measurements, industry and academic feedback continuously influenced the design. The aim of the framework is to improve supply chain performance, provide strategic direction and enable decision making. In this paper, focus was placed on the distribution channels of packaged products to the local market. Metrics of the framework are categorised according to the attributes of the Supply Chain Operations Reference (SCOR) model. Supply chain segmentation can have a significant impact on the usefulness of metrics and benchmarking. The data of these measurements that will be received from industry can provide insight on the competitiveness and performance of the industry.

Suggested Citation

  • Jooste, Corneli & van Eeden, Joubert & van Dyk, Esbeth, 2015. "South African Wine Supply Chain Performance Measurement Framework," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Innovations and Strategies for Logistics and Supply Chains: Technologies, Business Models and Risk Management. Proceedings of the Hamburg Internationa, volume 20, pages 305-332, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
    • Handle: RePEc:zbw:hiclch:209260
    DOI: 10.15480/882.1264
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    References listed on IDEAS

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    1. Cagliano, Anna Corinna & Mustafa, Muhammad Salman & Rafele, Carlo & Zenezini, Giovanni, 2014. "Logistics Performance Measurement for Sustainability in the Fast Fashion Industry," Chapters from the Proceedings of the Hamburg International Conference of Logistics (HICL), in: Kersten, Wolfgang & Blecker, Thorsten & Ringle, Christian M. (ed.), Next Generation Supply Chains: Trends and Opportunities. Proceedings of the Hamburg International Conference of Logistics (HICL), Vol. 18, volume 18, pages 113-135, Hamburg University of Technology (TUHH), Institute of Business Logistics and General Management.
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