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Reporting Solution for Order Management

In: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Dubrovnik, Croatia, 7-9 September 2017

Author

Listed:
  • Golec, Darko

Abstract

Order Management provides order orchestration through a centralised inventory, order promising and fulfillment hub to support omni-channel fulfillment. Reporting solution on top of Order Management application consists of multiple business reports that provide reliable information to the business people. The system enables to make better decisions how to promise and fulfil customer orders, resulting in improved profitability and customer satisfaction. In this paper, written as use case, some of the key points of the implementation are presented, deployed for a global durable goods company.

Suggested Citation

  • Golec, Darko, 2017. "Reporting Solution for Order Management," Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference (2017), Dubrovnik, Croatia, in: Proceedings of the ENTRENOVA - ENTerprise REsearch InNOVAtion Conference, Dubrovnik, Croatia, 7-9 September 2017, pages 319-323, IRENET - Society for Advancing Innovation and Research in Economy, Zagreb.
    • Handle: RePEc:zbw:entr17:183791
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    More about this item

    Keywords

    Reporting; Business Intelligence; Data Warehouse; Order Management;
    All these keywords.

    JEL classification:

    • G31 - Financial Economics - - Corporate Finance and Governance - - - Capital Budgeting; Fixed Investment and Inventory Studies
    • L81 - Industrial Organization - - Industry Studies: Services - - - Retail and Wholesale Trade; e-Commerce
    • M11 - Business Administration and Business Economics; Marketing; Accounting; Personnel Economics - - Business Administration - - - Production Management

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