IDEAS home Printed from https://ideas.repec.org/h/wsi/wschap/9789814556958_0006.html
   My bibliography  Save this book chapter

Trust Building, Diagnosis, and Repair in the Context of Negotiation

In: NEGOTIATION EXCELLENCE Successful Deal Making

Author

Listed:
  • Donald L. Ferrin
  • Dejun Tony Kong
  • Kurt T. Dirks

Abstract

Hong Kong Disneyland, a joint venture between the Walt Disney Company and the Hong Kong government, was conceived during the Asian financial crisis as a strategy for making Hong Kong a major tourist destination and providing Disney with a foothold into the potentially lucrative China market. Unfortunately, the park steadily lost money since opening in September 2005. The Hong Kong Disneyland is the smallest of Disney's theme parks worldwide, having only four “lands.” Many visitors complain that it is too small, with too few attractions to attract them for a second visit. In fact, Hong Kong Disneyland reflects Disney's new strategy of opening parks in phases, rather than trying to build an extensive park all at once as was done in Paris and Florida…

Suggested Citation

  • Donald L. Ferrin & Dejun Tony Kong & Kurt T. Dirks, 2014. "Trust Building, Diagnosis, and Repair in the Context of Negotiation," World Scientific Book Chapters, in: NEGOTIATION EXCELLENCE Successful Deal Making, chapter 6, pages 101-116, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789814556958_0006
    as

    Download full text from publisher

    File URL: https://www.worldscientific.com/doi/pdf/10.1142/9789814556958_0006
    Download Restriction: Ebook Access is available upon purchase.
    File URL: https://www.worldscientific.com/doi/abs/10.1142/9789814556958_0006
    Download Restriction: Ebook Access is available upon purchase.
    ---><---

    As the access to this document is restricted, you may want to search for a different version of it.

    Corrections

    All material on this site has been provided by the respective publishers and authors. You can help correct errors and omissions. When requesting a correction, please mention this item's handle: RePEc:wsi:wschap:9789814556958_0006. See general information about how to correct material in RePEc.

    If you have authored this item and are not yet registered with RePEc, we encourage you to do it here. This allows to link your profile to this item. It also allows you to accept potential citations to this item that we are uncertain about.

    We have no bibliographic references for this item. You can help adding them by using this form .

    If you know of missing items citing this one, you can help us creating those links by adding the relevant references in the same way as above, for each refering item. If you are a registered author of this item, you may also want to check the "citations" tab in your RePEc Author Service profile, as there may be some citations waiting for confirmation.

    For technical questions regarding this item, or to correct its authors, title, abstract, bibliographic or download information, contact: Tai Tone Lim (email available below). General contact details of provider: http://www.worldscientific.com/page/worldscibooks .

    Please note that corrections may take a couple of weeks to filter through the various RePEc services.

    IDEAS is a RePEc service. RePEc uses bibliographic data supplied by the respective publishers.