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Change Prediction for Mass Customized Products: A Product Model View

In: Handbook of Research in Mass Customization and Personalization (In 2 Volumes)

Author

Listed:
  • René Keller

    (Department of Engineering, Cambridge University, United Kingdom)

  • Claudia M. Eckert

    (Department of Engineering, Cambridge University, United Kingdom)

  • P. John Clarkson

    (Department of Engineering, Cambridge University, United Kingdom)

Abstract

In the automotive industry, engine companies produce a highly complex product, with a need to satisfy stringent legislation emission targets while at the same time they are faced with a highly fragmented market of different customers demanding highly customized products. A main driver to be competitive in such a situation is to manage changes effectively. Change requests from new customer requirements even late in the process must be analyzed for potential costly knock-on effects to other, not necessarily connected components. This paper describes how the Change Prediction Method (CPM) can be applied for the assessment of knock-on change risks which supports companies in planning for changes before being implemented and allows for an improved planning towards mass customization.

Suggested Citation

  • René Keller & Claudia M. Eckert & P. John Clarkson, 2009. "Change Prediction for Mass Customized Products: A Product Model View," World Scientific Book Chapters, in: Frank T Piller & Mitchell M Tseng (ed.), Handbook of Research in Mass Customization and Personalization (In 2 Volumes), chapter 20, pages 376-399, World Scientific Publishing Co. Pte. Ltd..
    • Handle: RePEc:wsi:wschap:9789814280280_0020
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